Link Refunds Privacy Policy

• Privacy

Link Refunds respects the privacy of sensitive, and confidential information.

1. Link Refunds is committed to the confidentiality and safeguarding the privacy of client information and website users.
2. Link refunds collection procedures, align to comply within the framework of the Australian Privacy Principles 1988 Privacy Act, which can be found within the Australian Privacy principles Guidelines and can be viewed at: Https://www.oaic.gov.au/privacy/australian-principles-guidelines

 

1. Collection of personal information
   1. Personal information is the information we gather in relation to the claim and hold which is identifiable as being about you the client.
   2. From time to time Link Refunds receive and store information that you enter onto our website, or you to provide Link Refunds through other means. Such as a fax or via paper document form.
   3. Basic Information needed for Link Refunds to process your claim to recover funds and provide updates are your Name, Phone number, Address, Email address. Additional information including but not limited to, may be needed at times regarding your personal business, or when you change email preference/content, respond to surveys, promotions, provide financial or credit card information, or communicate with our client support team.
   4. Link Refunds, during the interaction, we may also collect other information you provide to our team.
      

2. How we collect your personal information

1. Personal information collected by Link Refunds is collected and protected to comply within the guidelines of the Australian Privacy Principles Guidelines. Link refunds collects information in a variety of ways, during interaction when we provide our services, also electronically, phone or in person, and when access is made through our website.

 

 

1. How we use of your personal information
   1. Link Refunds may use personal information that you provide to forward you/the client, updates and to carry out the requirements to perform our service of processing the claim on your behalf. Additional services or products may be aware and offered to the you/the client. The information may be used to better understand client needs and improve our services to the client.
   2. Contact methods used by Link Refunds may be such as: In person, phone, email, sms, or posted mail.
      

 

• Disclosure of personal information 

  

1. Information may be disclosed to Link Refund employees, suppliers, officers, agents, professional advisers, or subcontractors, insofar as deemed reasonably necessary for the purpose of processing the claim for the client as set out in this policy. Personal information is only supplied to a third party for requirement during the delivery process for our services.
2. Time to time Link Refunds may need to disclose personal information to comply with legal requirements such as a subpoena, Law enforcement agency request in the course of a legal proceeding, Court order or regulation. 
3. Personal information may be used to protect the trademarks, copyright, legal rights, property of for the safety of Link Refunds https://linkrefunds.com.au, its third parties or customers.
4. Link Refunds may collect at various times, information to be stored. Processed in or transferred between parties located in Australia and parties located in countries outside of Australia.
5. Due to changes that may occur within the control of Link refunds, Sale of transfer of business assets, Link refunds reserves the right to transfer data to the extent permissible by law, together with personal and non-personal information contained within those databases. The information may be disclosed to a potential purchaser/purchaser, under an agreement of confidentiality. This information is to be disclosed only in good faith and where required for any of the circumstances set above.
6. By Providing Link Refunds with personal information, you consent to the terms of this policy the disclosures within this policy.  Where Link Refunds discloses your personal information to a third party/parties, we request that the third party follow this policy, and guidelines set out within this policy.
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• Security of your Personal Information

1. 1. Link refunds is committed to protecting and ensuring that the information that you provide to us is secure. We have placed measures to prevent unauthorised access, disclosure, also physical, electronic, and managerial measures to secure, protect, safeguard information protecting it from loss, misuse, interference, modification or disclosure.
   2. All transmission and exchange of information are carried out at you own risk. Link refunds cannot guarantee security of any information you receive from us, or transmit to us. Although Link Refunds carries out measure to safeguard unauthorised disclosures of information, we cannot guarantee that the personal information we collect will not be disclosed in a manner that is within the guidelines of the Privacy Policy, however Link Refunds will make every effort to keep within the guidelines.

 

1. Access to your personal information
   1. It is your right, and you may request details of personal information that Link refunds holds about you in accordance within the provisions of the Privacy ACT 1988. Should you require a copy of the information which we hold about you, or you believe that any information we hold is not accurate, or current, out of date, incomplete, not relevant to the claim, or misleading, please contact Link Refunds via phone or email: gregs@linkrefunds.com.au          

Sometimes we may charge a small fee for printed copies depending what it involves.

1. Link Refunds reserves the right to refuse to provide information that we hold about you, which is set out in regards to certain circumstances within compliance of the Privacy Act.

1. Changes to Privacy Policy
   1. Please be aware of future changes that may be made to Privacy Policy. Link Refunds may modify, or change this Policy at any time. It is our sole discretion to do so and the changes will be effective immediately through posting details on our website or noticeboard. Please review our policy regularly if needed for confirmation.

 

1. Visiting Link Refunds Website
   1. When you visit Link refunds Website (https://www.linkrefunds.com.au) we may collect certain information such as browser type, operating system, website visited immediately prior arriving on our site. This information is used in an aggregated manner to analyse how people use our site so we can improve our site and service.
   2. Cookies: We may periodically use cookies on our website. Cookies are very small files that a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Periodically our website may use cookies to analyse website traffic and help us provide a better website experience. Cookies may also serve relevant ads to website visitors through third party services such as google Ad words. These ads may appear on this website or other websites you visit.
   3. Third Party Sites: Link Refunds site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement, or approval of these websites. Be aware that Link refunds is not responsible for the privacy practices of other such websites. Link refunds encourages our users to be vigilant and aware when they leave our website to read privacy statements of each and every website that collects personal identifiable information.
      

Complaints about privacy

Link Refunds takes complaints seriously, also confidentiality and privacy.

If you have any concerns, complaints about our privacy practices, please feel free to contact us via phone, email, or write to us and send details to 42-333 Eighth Street Mildura Vic 3500. We will respond shortly after receipt and aim to improve for the future.

 

We are also open to some positive feedback in regards to our services, it all helps to improve our future service.